Privacy Policy

(hereinafter, the “Policy”)

Updated: September 21, 2023

Groupe Legault, its subsidiaries, parent companies, related, associated, attached and affiliated companies (hereinafter, the “Company”) respects the privacy of all Users of the websites (hereinafter, the “Website”) of the Company (hereinafter, the’«User”) and undertakes to protect it in accordance with this Privacy Policy. Users may be legal entities, companies, businesses or individuals.

Acceptance of the Policy and its amendments

By using the Website, the User is deemed to have read and accepted the Policy.

The User consents to the Company making certain changes to the Policy from time to time. In such event, the Company will notify Users of any material changes to this Policy by posting a notice on the Website homepage for a reasonable period of time and changing the “Last Updated” date above. It is the User’s responsibility to review the Policy from time to time to be aware of its latest updates, which will take effect on the date indicated on the Policy.

Terms of application of the Company Policy.

Types of information collected

La Compagnie recueille deux types de renseignements sur les Utilisateurs : des renseignements personnels et des renseignements non personnels.

Personal information

“Personal information” (hereinafter, “PI”) is information that allows individuals to be identified, such as their name, contact details, address, email address, telephone number, invoice number, financial information, etc. The Company may also receive PI from its business partners or other third parties, provided that these third parties confirm that the User has authorized them to share this information.

Non-personal information

In the course of operating the Website, the Company may collect non-personal information about Users.

“Non-personal information” (hereinafter, “NPI”) is information such as the Internet domain name (for example, “xyzcompany.com”) and the date and time of the visit, the pages visited, the type and version of the browser or operating system used by a User as well as the website that the User has just accessed and will subsequently access. Aggregate information, such as demographic statistics on Users, the number of visitors, the average time spent using the Website as well as information collected using cookies are also considered NPI.

Collection of PR on the Website

As part of the operation of the Website, the Company may collect personal data about Users and clearly informs them of the mandatory or optional nature of the responses using asterisks (*).

RP is collected in particular, but not limited to, when the User:

Enter a contest or promotion;
Join a Rewards Program;
Request information on the Company's products and services;
Sends comments or suggestions to the Company;
Complete a job application;
Browse the Website;
Makes purchases of products or services.

Use of PR

The Company ensures that it only collects and processes data that is strictly necessary for the purposes below.

In addition, the collection of certain PI is subject to specific consents, such as, but not limited to, when the Company:

Provide products and services or information requested by Users, communicate with them in order to answer a question, for internal quality assurance purposes or to manage the quality of the information provided through the Website;
Offers rewards, product or service offers and targeted benefits;
Organize promotional activities and communicate with winners in the context of competitions;
Designs, improves or markets products or services and improves the Company's product or service offerings (which may include marketing studies and surveys);
Verifies the identity of Users and ensures their protection as well as that of the Company against fraud and false declarations.
Informs Users about news, updates, information and special offers regarding the Company's products and services via electronic messages.
Uses PI in the investigation of a violation of federal, provincial or foreign law, or to protect or defend a legal interest.
Comply with legal and regulatory obligations.

Communication of personal information

The Company undertakes not to make public, sell, rent or share the RP with third parties.

Notwithstanding the foregoing, the Company will disclose PI to third parties in the following cases:

The User has expressly authorized the Company to communicate the information provided for a specific purpose;
Third parties act on behalf of the Company as agents or suppliers of goods or services, and information is disclosed to them solely for the purpose of improving the provision of the Company's services. These third parties must adhere to strict contractual conditions that require them to maintain the confidentiality of all information and to use it only for purposes related to the provision of the Company's services and products;
In accordance with the terms applicable to a Company service or the sale of products, to facilitate the provision of the relevant service or the sale of products, including to meet legal requirements;
The Company is required to provide personal information in response to a valid court order, a subpoena, an investigation by authorities, or when otherwise required by law. The Company also reserves the right to report to law enforcement authorities any activity that the Company believes, in good faith, to be unlawful.
The Company may disclose certain PI when it considers such disclosure reasonably necessary to protect the rights, property and safety of third parties as well as those of the Company or to ensure compliance with the User's obligations towards the Company.

Retention of personal information

The Company retains PI securely and confidentially within applicable time limits to comply with our legislative requirements to this effect.

User rights regarding their personal information

According to the applicable legislation on the protection of personal data, the User has certain rights concerning his or her personal data, in particular:

Protection of the confidentiality of personal data;
Access to his/her personal data;
The rectification of personal data if they are found to be incomplete, inaccurate or ambiguous
Removal of the email address from our newsletter mailing list;
Withdrawal of consent to the disclosure or use of personal information, where applicable.

The User who wishes to assert his rights mentioned above by consulting the section Contact us.

La Compagnie traitera la demande dans un délai de trente (30) jours ou dans un délai plus long si la loi le prévoit.

L’Utilisateur sera informé si le délai de traitement de sa demande sera plus de trente (30) jours.

For more information about exercising your rights in Quebec, the User can also consult the following sites:

Access to and changes to personal information

The User may have access to his own personal information in order to consult, update or modify it by:

Communicating with The Company via our contact form.
Sending your request to the following address:

Security of personal information

The security and protection of PI is important to the Company and to this end, the Company ensures that it takes reasonable technical, contractual, administrative and material measures to protect the User's PI, including 128-bit secure exchange encryption (Secure Socket Layer – SSL), when required.

To the extent permitted by applicable regulations, the Company may not at any time be held liable for any direct or indirect damage, including but not limited to loss of profits, customers, data or any other loss of intangible assets. The User agrees not to sue the Company, including but not limited to, in the event of theft, illegal use, unauthorized disclosure, loss, alteration or destruction of personal information by a third party.

Only authorized Company personnel have access to personal information. Company employees are informed of their obligation to maintain the confidentiality of this PI and may only use it in accordance with the principles set out in this Policy and applicable laws and regulations.

The Company provides security measures applicable when transmitting PI during a financial transaction on the Website. Each session is automatically deactivated as soon as the transaction is completed. Despite the mechanisms implemented by the Company, the User is responsible for ensuring that the transaction remains confidential at all times and for properly closing the transaction session.

Nonobstant ce qui précède, il est de la responsabilité de l’Utilisateur d’être vigilant et de ne pas laisser l’ordinateur, la tablette ou le téléphone sans surveillance après avoir ouvert une session sur le Site Internet ainsi que de s’assurer de bien fermer sa session d’utilisation.

Minors

La Compagnie prend les précautions requises pour se conformer aux lois applicables concernant la vie privée des personnes mineures. Le contenu du Site Internet vise un auditoire général et non les mineurs. La Compagnie ne cherche donc pas à recueillir les renseignements personnels des mineurs sans le consentement vérifié des titulaires de l’autorité parentale ou autrement selon ce qui est permis par la loi.

Hyperlinks to third-party sites

The Website may contain hyperlinks to third-party websites (the "Third-Party Sites") that will take the User away from the Website. The Company provides these hyperlinks for convenience. The Third-Party Sites are not under the control of the Company and the Company has no control over the privacy and confidentiality practices of the Third-Party Sites. Therefore, any information transmitted through the Third-Party Sites is subject to the privacy policy of those Third-Party Sites and not to the Company's Policy. The User is responsible for familiarizing themselves with these policies to ensure the protection of their information.

Cookies and other technologies used to collect data

The Company uses various technologies to collect information from your computer and about your activities on our Site.

Navigation cookies

Cookies are small pieces of information sent to the User’s computer when they visit a website. Cookies are stored, either temporarily or permanently, on the hard drive, leaving a record of the User’s visit. The information may include information such as the date and time of the User’s last visit, etc. Cookies can also improve the online experience by saving browsing preferences on a particular website.

Only the issuer of the cookie file can read this file.

For additional information about cookies: www.allaboutcookies.org.

Advertising cookies

The User consents that third parties, media or advertising partners may place advertising cookies on the Website in order to know the User's interests through the content viewed on the Website and to personalize the advertising offer addressed on the Website or outside of it.

The User can deactivate cookies from the Website by participating in the program Digital Advertising Alliance of Canada Ad Choices.

Other technologies

The Company uses standard internet technologies, such as web beacons or clear gifs and other similar technologies, to track the User's use of the Website. Web beacons and clear gifs are small images embedded on a web page that serve a similar purpose to cookies in tracking activity. The Company may also insert clear gifs into emails or newsletters to determine whether messages have been opened and acted upon. The PI and NPR (collectively, the "Information") obtained allows the Company to personalize the User's services and thus deliver targeted ads and measure the overall effectiveness of advertising, content, programming or other activities on the Website.

Third party

The Company may allow third parties, including its authorized service providers, advertising companies, and ad networks, to serve advertising on the Website. These third parties may use tracking technologies, such as cookies, to collect data about Users who view or interact with their advertisements and thus serve targeted ads. The Website does not transmit any PI to these third parties.

Analytical tools

The Company also uses analytical cookies which allow it to collect the following information:

Your IP address;
Your Internet service provider;
The day and time of the start and end of the visit to our website;
The region or municipality determined based on your IP address;
The type and version of your Internet browser;
The type and version of your device's operating system;
Your device's screen resolution;
The language of your internet browser;
The type and model of your device (computer, tablet or phone);
The URL address of the pages visited on our website;
Your activities (clicking, scrolling) on our website;
The URL address of the domain of the previously visited site;
The point of origin (banner, email, social network, print publication, advertiser website) of your visit to our website.

To carry out various measurements concerning the use and performance of the Website, the establishment of statistics and volumes of visits to its content, the Company uses the program Google Analytics. This Information obtained with this program is stored by Google on servers that may be located outside of Canada, including in the United States.

The User can download the browser add-on for disabling Google Analytics, if applicable.

The Company also uses the Hotjar program to better understand the User's experience on the Website, in order to improve the services that the Company offers to Users. Hotjar uses the Information obtained on the Website in a pseudonymous manner and stores it on servers that may be located outside of Canada, including in Ireland.

To opt out of Hotjar, please see this page.

Questions, comments or suggestions

The User can contact the Company through the contact form for any questions, comments or suggestions regarding this Policy

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